Macktez uses JumpCloud as its primary directory to help clients operate securely no matter where employees are located. To proactively deal with issues that would arise from scaling and modernization within Little Island, Reilly Scull, CTO of Macktez suggested implementing JumpCloud. Their current fleet of systems primarily contains Mac devices with a sprinkling of Windows devices, and access keycards play a large role in their day-to-day activities. We were setting them up in a very haphazard sort of way.” When asked about the history of Little Island’s overall environment, Lewis said, “We used to have a small office and an art gallery - we would just walk to the Apple store to buy our computers. They were also using Microsoft 365 as their primary collaboration suite in conjunction with other tools such as Google, Slack, and Asana. Photos courtesy of Little Island Backgroundīefore JumpCloud, Little Island did not have a directory solution in place, but they were actively using Azure AD. Goal: Efficient user lifecycle management and overall improved security.Problem: Scaling securely while improving processes along the way.We have a lot of different types of people that work here who need to collaborate and use computers.” This drive to promote cohesion led them to JumpCloud, where they could connect many facets of their business in a way that made work easier and more secure for everyone. Lewis stated, “Part of why we moved both office and park operations into my department was to create some cohesion for all of the different employees that we knew that we would be hiring. In general, Little Island wanted to improve unity across the organization in any way possible. We’ve drastically increased the number of tools that we’re using,” said Kathryn Lewis, Park and Facility Operations Manager at Little Island. “As we’ve grown, we’ve increased our need to add users to tools and to add cross-departmental collaboration to those tools. The primary issue Little Island faced was scaling securely while improving processes along the way, meaning they needed an efficient way to onboard and offboard, control access to a variety of resources, and improve employee productivity as well as the overall digital user experience. Little Island and its managed service provider (MSP) Macktez work closely together to maintain and improve processes and functions across the organization.
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